customers. >> so a transcript of a video message, the company ceo sent to employees. he said we're still not where we want to be with staffing and in particular with our flight crews. we simply need more staffing cushion for the up expected in this environment, and we're bringing new people on board every day. he says that he's working on this. in your view is more hiring the answer? >> actually, we're actually opposed to more hiring. they are going to have to hire some, but for us it is how they are scheduling us, and efficiencies that are failing within the operation and managing the network. if we can get those corrected and hear something from the company about how that's going to be addressed we don't have to see an over hiring situation. it is all about revenue. we want -- we don't want the company cancelling flights. we don't want the company hiring just more people to fill in an inefficient scheduling process.