thank you for staying with us. i m alex within new york. this hour we ll have an update on the cancellation crisis that s frustrating customers and flight crews trying to get passengers back home. the pilots did show up. we were there to work and willing and able. southwest just can t match us to the aircraft. that s the problem. also this hour, a closer look at the political strategy for both president biden and former president trump as both men the plot their approaches to 2024. and hopes for a peace agreement in the war in ukraine are weakening as russian officials dismiss president zelenskyy s latest plan after major disagreements over who controls four key regions. we begin this hour with two big stories, weather and trvl. it s the same story for southwest airlines customers today as they see another wave of cancellation ace cross deparn buffalo where the weather is preventing residents from leaving their homes. joining me is blayne alexander at jackson airport in
within their control. he is going to be pushing to those reimbursements. another thing we know has been in contact with secretary yobd weather delays and now into something that the airline needs to do to rectify the situation and see what they can do to keep this happening again. are you getting a sense that passengers on southwest that have been so displaced and. i hear people say i will never fly southwest again. two people walked by and shouted i hate southwest. so you can tell people are frustrated and upset. their patience has run out. i have spoken with some people and this is the silver lining. people say, i understand. i m just like everybody else trying to get home. the ticket agents, the people at