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Social Security Administration Improves Customer Service, Eliminating Mail Backlogs and Updating Processes

Published: July 8, 2022

After closing more than 1,200 field offices in March 2020, the Social Security Administration (SSA) announced in January 2022 that it would be bringing employees back to offices at the end of March....

Source: gobankingrates.com

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Course Correction: Social Security Mail Backlogs Begin to Ease

Published: July 6, 2022

These improvements came after the Social Security Administration agreed to implement all of the Office of the Inspector General's recommendations.

Source: nationalinterest.org

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