LANESBOROUGH, Mass. -- Town Hall employees are seeking protections similar to those of other municipal departments when it comes to resident complaints. At a meeting of the Selectmen on Monday, Town Clerk Diane Stevens presented their concerns along with a proposal for a more formal, professional process for such complaints, based on best practices observed in many other municipalities. "When someone makes a complaint against a police officer or a DPW employee, they're afforded the opportunity to meet in executive session, names are not aired in a public meeting," Stevens pointed out, sayi...