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The rules enforcers: When front line employees have to deal with misbehaving customers thebftonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thebftonline.com Daily Mail and Mail on Sunday newspapers.
Service & Experience with J. N. Halm: Behave! thebftonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thebftonline.com Daily Mail and Mail on Sunday newspapers.
Service & Experience with J. N. Halm: Friendliness pays thebftonline.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thebftonline.com Daily Mail and Mail on Sunday newspapers.
Social distancing can be difficult in service settings. If you’re dining out this Valentine’s Day, spare a thought for the people putting your food on ....
Successful Tourism Leadership Demands Dynamic and Innovative Education and Training January 29, 2021 It is obvious that the tourism industry has been devasted by COVID-19. The harsh, but necessary stop to travel created an unparalleled number of job losses around the world and it is estimated that 100.8 million tourism workers have been removed from the workplace since 2019. When the embargoes and quarantines are lifted, and the consumer begins to feel confident enough to abandon the couch and move beyond their immediate neighborhood, there will be new demands on the tourism industry because the “renewed” traveler is not the same visitor who ventured around the world in 2019. ....