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'I had no access': ex-residents of controversial rehab centre say welfare payments were taken against their wishes | Centrepay

Guardian Australia investigation reveals role of Centrepay in controlling income of residents at WA religious centre Esther House

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Making government citizen led


Putting citizens first the next digital transformation challenge
The Financial Review’s take on the principles at stake in major domestic and global stories.
Apr 28, 2021 – 6.13pm
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Just as the pandemic drove digital acceleration across the private sector to maintain business continuity, the COVID-19 crisis also sparked a digital revolution across the public sector to hold the nation together. As
The Australian Financial Review’s first Government Services Summit heard on Wednesday, the digital transformation occurred at previously unimaginable speeds by traditionally slow-paced public sector standards.
The CEO of Services Australia Rebecca Skinner told the Summit that within 48 hours of the queues of unemployed snaking outside Centrelink offices in March last year, the technology was in place so the jobless could connect remotely. The assistance from Team Australia provided for millions of Australians has underlined the importance of public sector digital infrastructure and helped to build public trust in these systems.

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