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Spent a lot of time over the last 15 years working where we think the growth it anticipated. Now were shifting change about come in some form so i think this is a good way to get involved in the commercial neighborhoods to look at less dramatic a change but supporting the exciting commercial districts. It represents a shift in the departments work and an interesting one thank you. Yeah. As a final note i think its good to look at the best practices if other cities that have neighborhoods similar to the ones we have and the suburbia areas find out why their successful. And i think the idea that...

The first would be changes to the geography areas. That includes moving the controls such as argue downtown 3 district and supervisor kims to the changes by supervisor cowen for the bay view areas. And other changes that are a foot are structural changes. This includes definition changes. And what should we look at when reformulaing rail. Those structural changes are best done at the citywide level and we would like them defined across the city and wheres theres a demonstrate need but generally we find feel that overall it should be consistent across the city. And in addition to the proposals ...

Proficient and 8 periods of time spoke spanish and 8 percent were chinese services. The office of Small Business provides over 25 forms etc. , translated in chinese and spanish and the materials are around especially the disability the ada compliance packet have been translated in spanish and vietnamese and russian and others i know youre a small office but 40 percent of your staff are bilingual especially in chinese dialogues or spanish but your 12 percent is a much smaller number than the exciting percentages by limited proficient owners what do i attribute to that low English Speaking clien...

Percent is a much smaller number than the exciting percentages by limited proficient owners what do i attribute to that low English Speaking clients . Some of it is that i mean, we have emphasized more on the chinese because were able to provide those services and as i said well bring in interpreters. We also find that many Business Owners they may have limited english capabilities they know they have to be communicating with freshen in english so they also while the conversation may happen in other language their how do i want to say it they know they have to understand the business in the re...

Exposed to us and the other way around. The part of our mission that requires that we also work with the Police Department in giving that tier one Department Assistance with policy related to the Language Access requirements they have. So we do have a policy in fact, this works with the Police Department and weve made a lot of effort in helping that department directly. Thats in a capsule what we do imply questions . Thank you very much for the presentation. The next speaker is our patient director. And shell be followed by a gentleman of the county clerk. Then afterward well hear in michelle ...