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Two bestselling authors in one go: Fair Fight founder Stacey Abrams (left) will be in conversation with celebrated sci-fi/fantasy novelist N. K. Jemisin at SXSW Online this March. (Photo Credits: Abrams photo courtesy of Fair Fight. Jemisin photo courtesy of John D. and Catherine T. MacArthur Foundation.) The Venn diagram sweet spot of people who are going to fangirl over voting rights advocate Stacey Abrams and sci-fi/fantasy author N. K. Jemisin is – I suspect – very large. I’m in the overlap. You’re in it, too, right? SXSW is definitely in it. The multidisci...

Read later Audio version Summary: The annual State of Salesforce report provides a helpful snapshot into how Salesforce customers are using the platform - identifying both the challenges and the opportunities. (Image sourced via Salesforce ) Salesforce users are shifting their priorities as a result of COVID-19 and there are two groups emerging - those that are proving resilient because of deep investments in the Salesforce platform, and those that still have work to do. Buyers are also broadening their focusing from customer experience to employee experience, whilst still struggling to get...