Lenders adopt more 'smart branches' in growing drive for digitalisation
Analysts say banks will have to adapt products and services to offer an omnichannel consumer experience that meets needs of a blended clientele.
Source: theeastafrican.co.ke
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Analysts say banks will have to adapt products and services to offer an omnichannel consumer experience that meets needs of a blended clientele.
Canadia Bank, one of the long-established and leading commercial banks in Cambodia since its establishment in 1991, officially opened its third Smart Branch in Stueng Mean Chey on April 26, 2023.
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Paola Acciai, Head of Marketing and Communications at Banca Carige discusses the bank’s new smart branch strategy with Douglas Blakey