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Smart Communications Enters into Definitive Agreement to Acquire Assentis Technologies Acquisition Will Further Empower Financial Services Firms to Engage in Smarter Customer Conversations LONDON and NEW YORK, Jan. 07, 2021 (GLOBE NEWSWIRE) -- TM, the only provider of a customer conversations management platform, today announced it has entered into a binding agreement to acquire Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. Through this proposed acquisition, Smart Communicat...

Smart Communications Enters into Definitive Agreement to Acquire Assentis Technologies LONDON and NEW YORK, Jan. 07, 2021 TM, the only provider of a customer conversations management platform, today announced it has entered into a binding agreement to acquire Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. Through this proposed acquisition, Smart Communications can more effectively serve enterprises in the financial services industry and throughout Continental Europe. It will al...

Published January 3, 2021, 6:00 AM Year-Ender The pandemic did not wreak as much devastation in the telecom sector as it did in transportation, property and trade. In a locked down world, the mantra of businesses became: digitalize or die. Most of the country’s over 100 million locked down population went online, working and studying from home, making purchases on the web and resorting to telemedicine. Digital was suddenly equated with safety as face-to-face interaction heightened contagion.  People developed an aversion to physical cash as well, prematurely forcing transactions to go cont...