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Top News In Spiceworks Cloud Help Desk Today - Breaking & Trending Today

InvGate Service Desk Review

InvGate Service Desk is a feature-rich, ITSM-level help desk solution that offers top-notch workflow capabilities and easily customizable SLA rules. ....

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The Beginner's Guide to ITSM (IT Service Management)

ITSM helps meet technology requirements by treating users as customers and every requirement as a service. Learn about the vital ITSM frameworks and processes. ....

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Zendesk for Service Review

Zendesk for Service now boasts better support for multichannel ticket management, custom agent and manager environments, and a huge app marketplace. Just be prepared to pay for it. ....

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ManageEngine ServiceDesk Plus Review

While it's a bit spartan for non-IT professionals, ManageEngine is nevertheless a robust help desk platform that can power an ITSM process for businesses of almost any size at a fair price. ....

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HappyFox Review

HappyFox remains one of the best ticket managers we've seen, and it's now enhanced its team messaging integration to include Slack and soon Microsoft Teams. ....

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