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Passengers have faced unprecedented rates of cancellations, massively overcrowded trains and dirty or substandard services - so what are your rights and how can you save money?
Now that we’re more than 18 months into a period of regular UK-wide rail strikes, you’d be forgiven for wanting to give the country’s trains a wide berth.
Some sites are charging up to £6.45 a transaction and need to be more transparent, says regulator
London North Eastern Railway said it will expand its trial of single leg pricing to cover its entire network from Sunday, running from King's Cross to Edinburgh, for travel from June 11.
As rail fares increase, we find the ways passengers can keep journeys as cheap as possible.