Train ticket retailers using drip pricing – regulator
The Office of Rail and Road said companies must ensure their booking or finder’s fees are included within upfront prices.
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The Office of Rail and Road said companies must ensure their booking or finder’s fees are included within upfront prices.
Some sites are charging up to £6.45 a transaction and need to be more transparent, says regulator
The rail regulator has written to seven third-party sites over concerns their fees are not clear enough.
Buying rail tickets through third-party retailers such as Trainline will cost passengers extra, a watchdog has found, with some charging booking fees of up to £6.45.
The Office of Rail and Road (ORR) said the companies must ensure their booking or finder's fees are included within upfront prices.