Spok to provide operator console and alerting software to leading academic medical center to help improve contact center operations and connect clinicians and staff
URMC will deploy Spok Smart Console® for operator services and Spok® Messenger for critical connectivity and to support fast clinical response. The organization will rely on Spok® Smart Web to provide one powerful directory that will serve as the centralized source of accurate contact data for all roles across the hospital.
Source: pressreleasepoint.com
