Surveillance, Stress, and No Bathrooms: Life as an Amazon Driver
A Baltimore worker delivered Amazon packages early in the pandemic. Photo: Elvert Barnes, CC BY-SA 2.0, cropped from original. Part 2 of a series on Amazon's delivery drivers. Part 1, “Building Its Own Delivery Network, Amazon Puts the Squeeze On Drivers,” is here. The Amazonification of logistics has created a new group of highly exploited workers: delivery drivers. Amazon itself increasingly relies on an expanding network of subcontracted drivers and independent contractors to deliver packages to customers’ doors. The working conditions facing Amazon’s last-mile drivers are defined ...