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What we are able to do initially If you visit our Library and ask us for assistance, we will advise you on a research strategy, support you to use finding tools effectively and suggest appropriate resources. If you phone us we are generally able to spend up to 10 minutes advising on the most appropriate information resources to guide you in your search. If your enquiry cannot be answered in a short time frame, you may be referred to our research enquiry service. You may also be referred to another information provider if that is appropriate. What we undertake as a research enquiry

Introduction The pervasiveness of sophisticated mobile devices by our users has given rise to a movement towards mobile delivery of library services. Each week Australian libraries are enabling mobile modules in Library Management Systems. Some are adopting more advanced native apps that offer users browsability, web 2.0 features, digital library cards and other utility functions. In 2011 the National Library of Australia released a mobile catalogue app and a mobile audio tour for the Treasures Gallery, hinting at our intention to engage in this area. These were stand-alone initiatives that g...

Guests: Uncle Dave Williams, Lee-Ann Buckskin, Professor Lisa Jackson-Pulver, Wesley Enoch, Katrina Sedgwick These pieces of information are useful for finding a known item, where the user is searching for a specific broadcast that they already know exists. For the user searching more broadly by subjects or keywords, like “Indigenous” or “World War One”, they’re not going to find this record. We need to capture more information, so that broader searches will find this record in Trove. Luckily the ABC has included a large number of tags for each segment. These tags aren’t viewable...

The New York Public Library And LYRASIS Announce Next Steps In National E-Book Collaboration - New York City, NY - LYRASIS will continue to engage with libraries across the country and work to make e-reading more accessible.

Free introductory computer classes are being offered at University of Hawaiʻi Community College campuses and public libraries throughout the state. The in-person three-hour “Digital Readiness” classes are open to all Hawaiʻi residents 18 years and older who want to improve their digital literacy. The course is designed to help those with little or no computer knowledge to obtain the skills necessary to continue learning at home or at work. The free computer classes are part of the Workforce Resiliency Initiative, a plan to help upskill Hawaiʻi’s workforce to be ready for anything the...