Pardon the Disruption: E-grocery and the evolving need for speed
Pardon the Disruption is a column that looks at the forces shaping food retail. Two very unique models for online grocery delivery have grabbed headlines over the past few weeks. One is Kroger’s cavernous, automated customer fulfillment centers, or CFCs, the company officially unboxed last week and have begun filling orders in Ohio and Florida. The other is the ultra-fast delivery model that’s taken off in Europe and, to a limited extent, in the U.S., driven by tiny dark stores and a lofty promise of delivery in as little as 15 minutes. These delivery modes couldn’t be more different ...