KNTV NBC Nightly News With Lester Holt December 28, 2021 02:45:00
Average of $33 for a $50 gift. >> when a consumer takes advantage of free shipping, that cost, which is not free, has to be borne somewhere. and the only somewhere in the retail setting is in the price of the goods. >> reporter: the cost also extending to the environment. returns produce 5.8 billion pounds of waste in 2020. often those gifts you return don't even make it to the original store shelf, but rather end up in a warehouse like this where they're resold to third parties companies like b stock processing those unwanted items for some of the nation's largest retailers. now bracing for w...