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To solve the problem. this problem is bureaucratic, it's management, it is the tentacles here particularly in the vha part of the sub agency there at v.a., it is a management consultant's nightmare the more i've looked into this. so what do you do? what do you want to see from the administration beside sort of a change in the leadership? >> well, more than a change in the leadership. what i would have liked to have seen from the president from the very beginning was for him to come out and say any veteran that is on the waiting list can go out and get care in the private sector immediately, no...

Why did he wait until it went kaboom and then say, well, i think the person in charge was the chief operating officer of the cmm, which is a sub agency that does medicare, medicaid under hhs. it was so removed from him. >> exactly. you know what, seems silly to say he should be on the phone each day but in this case he probably should have. this is his legacy. the aca is this president's legacy. if he wanted it to be rolled out exactly right he and his team should have been more on top of it than they were. now to say sebelius presided over this botched rollout that's convenient for them. i th...

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