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Share: Leading IT support provider has won Feefo s Platinum Trusted Service award, the most prestigious customer service accolade, after two consecutive Gold Trusted awards. LONDON – Totality Services has today won its third consecutive annual “Feefo Gold Trusted Service Award”, retaining the title of London’s highest rated IT service provider and in turn receiving the coveted “Feefo Platinum Trusted Service” accolade. Feefo is the most widely recognised independent seal of excellence, awarded to businesses delivering exceptional customer experiences. Customer service is of utmost importance to Totality Services, which has an average Feefo review rating of 4.9/5. Customer reviews have never been more important, with research revealing that 91 percent of people regularly or occasionally read online reviews, and 84 percent saying they trust reviews as much as a personal recommendation. ....