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California Customers Experience Verizon Outages

Customers from across the West Coast have reported outages with the service provider Verizon, which announced it’s taking steps ....

United States , West Coast , Support Twitter , Verizon Support ,

Social Media Customer Service: Best Tips and Tools

It can be a struggle to provide quality, efficient social media customer service, but its more important than ever before. ....

Freshdesk Hootsuite , Domino Pizza , Hootsuite Content Library , Customer Service Report Template , Community Forums , Facebook Messenger , Helpers Twitter , Shopify Support , Instagram Stories , Support Twitter , Facebook Page , Very Responsive , Away Messaging , Instant Replies , Quick Replies , Help Center , Observer Status , Adobe Care , Pizza Facebook Messenger , Hootsuite Inbox , Microsoft Dynamics , Google Business Profile ,

The Mystery Of The Snapchat Snap Score

Since its inception, Snapchat has been pretty mysterious about how its Snap Score system works. The app only tells users that their score is “the total number of snaps you’ve sent and received,” but it never elaborates on how it’s calculated. This has led to a lot of speculation among users about how Snapchat determines […] ....

Kyle Zajac , Blake Harris , Snap Score , Support Twitter , Snapchat Snap Score , Snapchat Score , How To Improve ,

Why The New Snapchat Update Is SO Ugly And Confusing

Since its inception in 2011, Snapchat has been known for its unique features and fun, quirky filters. But in recent years, the app has undergone a major makeover, becoming more and more like its competitors. And the latest update is no exception. The new Snapchat update, which was released on December 15th, 2018, has been […] ....

Evan Spiegel , Support Twitter , World Cup , Private Screenshots , Snapchat Plus , Snapchat Story , App Store , Google Play , Nic Rumsey , Australian Snapchat , Snapchat Lenses , Snapchat Memories , Down Detector ,

A followup on the MLB Ballpark app's issues with Ticketmaster

It’s been resolved, but it took a while. And the problem was undoubtedly on Ticketmaster’s fault. ....

White Sox , Support Twitter , Samsung Galaxy ,