SFGTV January 18, 2015
This has not be easy because all our programs all of us are used to problem solving within our program when a consumer is dissas dissatisfied or whatever. And frankly, sometimes we can have a better outcome for the family because its usually the family who were working with. I cant anybody whos worked with ria, could you stand up please . Okay so its really an you see that . Okay. Down. Down. I know ria has family here so if her family could stand. [applause] thank you for teaching us a lot, thank you for your quiet way of teaching us. She didnt pound your head on the desk around it she just q...