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SupportLogic Launches Agent SX to Improve Customer Service and Team Collaboration


SupportLogic Launches Agent SX to Improve Customer Service and Team Collaboration
AI Platform Enhances Agent Performance and Enables Next-Gen Service Experience
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SAN JOSE, Calif., Feb. 10, 2021 /PRNewswire/  SupportLogic, the world s
first continuous service experience (SX) platform, today announced the launch of Agent SX with its February product release. SupportLogic Agent SX delivers real-time coaching and feedback to enable agents with NLP-driven recommendations to prioritize cases, collaborate more efficiently and improve their performance across multiple dimensions of service delivery.
SupportLogic Agent SX delivers real-time coaching and feedback to enable agents with NLP-driven recommendations to prioritize cases, collaborate more efficiently and improve their performance across multiple dimensions of service delivery. ....

Krishna Raj Raja , Giri Iyer , Logic Agent , Customer Support , கிருஷ்ணா ராஜ் ராஜா , கிரி இயேற் , வாடிக்கையாளர் ஆதரவு ,