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Investec Mauritius has an
exceptional security,
easy-to-use applications and
intuitive self-service all synthesising to create client satisfaction. However, this is not achieved without focus. Ensuring client satisfaction is an ongoing process as clients’ needs, advanced technologies and security threats constantly evolve.
In 2009,
Synthesis Software Technologies, innovative software development and consulting company partnered with Investec Mauritius to translate client requirements into technology realities. Since then, Investec Mauritius has developed a fully-fledged banking system that has experienced numerous evolutions and incremental changes over the past decade.
Challenge
Investec Mauritius has always sought to provide high-touch client experiences. The demand for online banking and self-service meant that its banking platform would need to be a place where high touch and high tech merged. The bank also needed to ensure user journey cohesi ....

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