ETS Helpdesk Agent at Momentum
May 26, 2021 Role Purpose The role of this Helpdesk Agent is to provide technical software support to users of the Momentum Engagement platforms such as [URL Removed] the VIA suite and the Momentum client and adviser mobile apps. Responsibilities and work outputs Provide excellent service to the users of the Momentum Engagement platforms including clients, advisers, internal employees and Channel management by: Resolving first-line technical software support queries of users of the Momentum Engagement platforms, according to expected standards of service delivery and within agreed SLA...
Source: it-online.co.za