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CNN CNN Newsroom July 6, 2024



hello, i am sara sidner in for mr. blackwell. we begin with the travel nightmare that won t seem to end. nearly 3,000 flights across the united states grounded again today, almost all of them, however, more than 90% of them are one airline, southwest airlines. you can see the lines for southwest passengers at ticket counters today in raleigh, denver, you name it. passengers, some of whom have spent hours or even days waiting in airports are fuming. i am beyond frustrated and hurt. i can t see my dad. my mom is in the hospital and i wanted to be there for her once she got discharged, and unfortunately because of the situation, they are saying the closest flight is the 29th. are you going to make it home today? no, likely not. i heard somebody say over the intercom not to expect to get a flight within the next four days, and that s not what i wanted to hear. within the next four days? goodness. with new year s eve days away, nearly 2,500 flights have already bee ....

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CNN CNN Newsroom June 4, 2024 19:07:00

More and more severe. united airlines in denver dealt with the same storm we did, and the same basic size we are in denver and didn t have near the cancelations or delays, and so it was lack of preparation. it was poor leadership on southwest s part and they need to bear the brunt of this. do you know exactly some of the points that happened here? was there more flights and shorter lag times in between flights? what was it that made this tumble? you said it s a long-standing problem. is it a systems problems pretty much? it s a system and it s a processes and i.t. problem, and our network is built on a house of cards and the first issue or card that falls the rest of them fall. what you are seeing today is a culmination of what has been going on for years, what we as pilots have been warning them about, and our customers bear the brunt of it, and it s ....

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