BBCNEWS BBC News at One June 4, 2024 12:17:00
Countries are taking the lead on al regulation, british employment law is not keeping pace. but business leaders are hailing the potential of ai to spur innovation — and improve productivity. our business editor, simonjack, reports. hello, you're through to 0ctopus energy. this is georgie speaking. what can i do to help today? customer service as we know it. and i have the option of generating a reply using ai, so... customer service of the future. artificial intelligence is reading, interpreting and answering customer queries. it's doing the work of 250 employees, and customers seem to like...