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Tiou Clarke | Boosting Jamaica s customer service for the future | Commentary

In a world where technology dictates business operations, many companies have neglected the training of customer service staff in basic mathematical and critical-thinking skills. Organisations, particularly those generating billing statements,.

Painful, but worth the effort - Jamaica Observer

Normally veteran journalist Cliff Hughes and his Nationwide News Network team would celebrate any high recognition of their work. However, while they feel a sense of satisfaction that their video .

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