"Autonomous Systems and Technology Resistance: New Tools for Monitoring" by Massimiliano L. Cappuccio, Jai C. Galliott et al.
We introduce the notion of Tolerance for autonomous artificial agents (and its antithetical concept, Intolerance), motivating its theoretical adoption in the fields of social robotics and human—agent interaction, where it can effectively complement two contiguous, but essentially distinct, constructs—Acceptance and Trust—that are broadly used by researchers. We offer a comprehensive conceptual model of Tolerance, construed as a user’s insusceptibility or resilience to Autonomy Estrangement (i.e., the uncanny sense of isolation and displacement experienced by the humans who believe, for...