Thrift Savings Plan addresses stumbles on website updates
Thrift Savings Plan said it's working with record keeper Accenture to fix reported troubles, including log-in issues and long call center waits.
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Thrift Savings Plan said it's working with record keeper Accenture to fix reported troubles, including log-in issues and long call center waits.
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The move is part of a $3.3 billion contract to consolidate multiple service contracts at the Federal Retirement Thrift Investment Board.
By Natalie Alms Thrift Savings Plan participants used special withdrawal options passed into law in the first pandemic relief package at relatively steady rates in the final months of last year before the program ended in December. The Coronavirus Aid, Relief and Economic Security (CARES) Act, passed last March, provided TSP participants to make a one-time withdrawals of up to $100,000 without meeting age or the usual financial hardship qualifications. Instead, participants had to meet one out of several pandemic-related qualifications, such as being diagnosed with COVID-19 or experiencin...