Telstra Service News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Telstra has revealed the cause of a widespread mobile outage in the Mackay region, which left some customers without service for more than three days. Areas affected last week included Mackay, the Northern Beaches, Habana, parts of Hay Point, parts of the Pioneer Valley, Mount Martin, Mount Jukes, Cape Hillsborough and St Bees Island. Telstra confirmed the outage to the Daily Mercury on February 24, but services were not restored until 4am on February 28. "The cause was a fault in some of the technology used to transmit mobile signals from our base stations, which was rectified," a Telst...

A Telstra spokesman was unable to give a timeframe on when services were expected to be restored. Areas affected include Mackay, the Northern Beaches, parts of Hay Point, parts of the Pioneer Valley, Mount Martin, Mount Jukes, Cape Hillsborough and St Bees Island. "We know how frustrating it can be when customers can't make or receive calls or use data services, so we appreciate their patience," the Telstra spokesman said. "In the meantime, if they have a working Wi-Fi signal, they may be able to use Wi-Fi-calling on selected handsets . A map showing Telstra customers affected by the mob...

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