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Sorry – It’s such a common word. It’s intention and meaning vary from person to person. It could be nothing more than pre-conditioned response or a heartfelt, sincere understanding of wrongdoing. Regardless of what goes wrong, even in business and customer relationships, the first inclination is to say sorry. ....
I love taking clients on Monday mornings just before I write this column. I particularly enjoy the complementary consultations. Because, then I get to share with all of you! This morning, I was speaking with a lovely new client in Seattle. ....
The event will take place from 5:00 to 6:30 p.m. at The Studio at Adams Hub, 177 West Proctor Street in Carson City. The purpose of the round table is . ....
It seems, this week, so many I know have lost something. Whether it’s a job, health, a relationship, or an expectation, loss is real. It’s emotionally hard. In some cases, it’s a crisis. Loss of a client can hurt or kill a business if a contingency plan isn’t in place. Losing a job or a partner can be life altering. So, how can you recover faster? ....
I used to say, “expectations are pre-meditated resentments.” I used to try to stop myself from having expectations, of myself, others, and outcomes. Every time I tried to stop myself, I waged a private war in my head. What I didn’t realize at the time is that I needed to stop communicating with myself so much and start communicating with others. ....