LG focuses on offering upgradable home appliances: appliance chief
CLARKSVILLE, Tenn. - LG Electronics will focus on expanding its ThinQ Up upgrade system for home appliances to global markets in order to offer customers a better user experience, its home appliance head said, Jan. 9. “In early 2022, LG released home appliance with the Up feature, which enables users to upgrade their gadgets. In the global market, we call the service ThinQ Up. The feature has helped us communicate with customers with us receiving more than 6,000 ideas from them,” Lyu Jae-cheol, president and head of LG's Home Appliance & Air Solution (H&A) division, said during a press con...