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Toku, Asia Pacific's leading cloud communications and customer experience (CX) software company based in Singapore, today unveiled new research showing that three out of four of Singapore consumers are more confident in recognising scam calls and SMS than they were 12 months ago.
Toku, a Singapore-based dedicated cloud communications provider, announced Wednesday a $5 million extension of its Series A round, bringing its total funding to $10 million.The extended round was co-led by Delivery Hero Ventures and Malaysia's OSK Ventures International with participation from Betatron Venture Group.
SINGAPORE, Sept. 22, 2022 /PRNewswire/ -- Toku Singapore Consumer Engagement Report Reveals 67% Prefer to Resolve Issues In App
Enriched with Communication APIs capabilities, Toku Contact Centre enables businesses in APACto build better customer experiences by creating an omnichannel customer journey adapted to suit their business needs. SINGAPORE, July 5, 2022 /PRNewswire/ -- Toku, Asia Pacific's dedicated cloud communications company, today announced the launch of its contact centre platform. The platform provides a robust and scalable omnichannel cloud-based solution that helps businesses operating in Asia Pacific (APAC) digitalise, automate, and scale their contact centre operations so that they can build bette...
SINGAPORE, June 28, 2022 /PRNewswire/ -- With the aim of restoring trust in phone calls, and in a move that aligns with Infocomm Media Development Authority (IMDA) initiatives to combat scams, Toku has joined the AB Handshake community, which will help to eliminate 100% of call frauds and safeguard people from scams for telco service providers that have also joined this community. A new survey of 1,000 consumers in Singapore by Toku revealed that 87% have received a scam call, of which 86% have answered said call. 10% of consumers surveyed have fallen prey to scams and suffered monetary loss. ...