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It is almost two months since the new Consumer Duty regulations came into force - widely seen as one of the biggest regulatory shake-ups to impact the industry for more than a decade. Most regulations focus on one part of the financial services sector - be it the Mortgage Market Review or specific pension sector
Join host Kim Dondo in the newest Mortgage Strategy podcast as she discusses AI's impact on mortgages with Thora Kehoe, Chief Product Officer at Smartr365. Delve into the collaboration between AI and human advisers, striking the right balance between efficiency and personalisation, and the transformative potential of
Greater data transparency is needed, says Smartr365, after a survey reveals almost a fifth of brokers have been held as ‘data prisoners’. Data prisoners are those effectively trapped in customer relationship management systems by complicated methods and large fees to retrieve data. Of those who reported experiences
Pam Brown, the managing partner of Pam Brown Mortgages, recalls walking into a Santander event for the top UK mortgage brokers 20 years ago, where the organiser shook her husband’s hand and said: “Thank you for your business.” Since then the mortgage industry has made a lot of progress towards achieving diversity,