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When Pulitzer Prize-winner Steve Sack decided to retire last year after four decades at The Minneapolis Star Tribune, Opinion Editor Scott Gillespie decided to buck industry trends and announced he had an opinion position to fill: editorial cartoonist. The Star Tribune may be an outlier in an industry that no longer appears to value the work of editorial cartoonists.

Many news organizations and other companies have been highly reluctant to let users cancel their subscriptions online, despite FTC pressure and the fact that people haaaaate talking to customer service. But what if refusing to allow subscribers to cancel online is not only annoying, but also ac…