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Got a medical billing issue? Contact WBTV Investigates How to avoid surprise medical bills By Dee Dee Gatton | February 5, 2021 at 7:56 PM EST - Updated February 8 at 12:05 AM CHARLOTTE, N.C. (WBTV) - In the past year, the WBTV Investigates tip line has received thousands of calls and emails from viewers like you with problems they want investigated - people looking for help exposing corruption, solving a consumer problem, or dealing with a surprise medical bill. WBTV Investigates has been able to help our viewers save more than $177,000 in less than a year. Out of that, almost half was related to surprise medical bills. ....
New rules in 2021 require hospitals to make prices more transparent Hospitals required to provide price transparency By Dee Dee Gatton | January 1, 2021 at 7:26 PM EST - Updated January 1 at 7:26 PM CHARLOTTE, N.C. (WBTV) - Starting Jan. 1, 2021, all hospitals will be required to be more transparent with you about pricing. It’s been a complex issue that our WBTV Investigates team explored in 2020. “I wish I had known how much this was going to cost because I wouldn’t have gotten the stitches or would have gone to urgent care,” said Emily Plazek, who was surprised by a medical bill. Over and over, we found patients across the Carolinas would go in for a medical procedure and after then be shocked with the actual bill after. ....