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Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience - Vimarsana News

Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience

/PRNewswire/ -- Aucera™, the new identity of DialAmerica, one of the nation's largest privately held customer experience and contact center providers, today...

Facing Today's Challenges With One Invincible Human Superpower - Vimarsana News

Facing Today's Challenges With One Invincible Human Superpower

In a world facing unprecedented challenges, this proactive embrace of optimism isn't just beneficial—it's essential.

Source: forbes.com
Reigniting The CX Workforce Amid AI Revolution—Restoring Passion & Trust - Vimarsana News

Reigniting The CX Workforce Amid AI Revolution—Restoring Passion & Trust

At this juncture, the rise of AI presents a distinct, transformative opportunity for CX organizations to revitalize the trust that has been lost.

Source: forbes.com
A-GAME Leagues Gridiron Season IX Brings Gamification to the Forefront of Contact Center Performance - Vimarsana News

A-GAME Leagues Gridiron Season IX Brings Gamification to the Forefront of Contact Center Performance

Indianapolis, IN (PRWEB) August 02, 2023 -- TouchPoint One, the premier provider of employee engagement and performance management solutions for contact

Source: prweb.com
TouchPoint One to Spotlight Innovations in AI, Gamification, and Performance Management at CCW 2023 - Vimarsana News

TouchPoint One to Spotlight Innovations in AI, Gamification, and Performance Management at CCW 2023

Indianapolis, IN (PRWEB) June 12, 2023 -- TouchPoint One, the pioneer in performance management and employee engagement solutions for contact centers, proudly

Source: prweb.com