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Fujitsu General America hosted its third Technical Service Advisors (TSA) Conference in mid-April at Virgin Hotels Las Vegas. Themed “Unified in 2023,” the event was held to strengthen manufacturer-distributor relationships and empower in-field technical support staff.
CEO Warrior, a global business mentoring, training, and coaching organization for service business owners, will host its transformative Service Business Grown Intensive event on May 19-20 at its East Brunswick, New Jersey, headquarters.
CEO Warrior, a global business mentoring, training, and coaching organization for service business owners, will host several virtual and in-person events in April and May that are geared toward training home service dispatchers, technicians, trainers, and members of a business’s leadership team.
The new and updated job tasks resulted from a job task analysis study, which included an industry-wide survey in which respondents were asked to rate how important and frequently the job tasks are performed.
Contractors play a huge part in encouraging technicians to seek additional training, and by investing in this aspect of the industry by ensuring technicians receive the proper training, contractors could increase revenue, retention, and employee and customer satisfaction.