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Watch footage of the collapsed wall and damage to the family home as Lucy talks through the discussions she has had with her insurance company so far.
Lucy Gawthorpe, 33, from Nottingham, says she was woken by a loud bang in the early hours of the morning on February 9 and rushed downstairs to see water spraying out across the kitchen
Watch footage of the collapsed wall and damage to the family home as Lucy talks through the discussions she has had with her insurance company so far.
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