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Uber SA says it is aware of the concerns raised by a small group of drivers on the Uber platform who “rent to-own” vehicles from Moove, which describes itself as a vehicle solutions company.
The feature allows riders and drivers to record audio while on a trip and to share the audio with Uber for support purposes in case of a safety incident.
Amid several recent attacks, e-hailing drivers have identified “no-go areas” around East London, especially after dark.
Uber SA says the safety of both drivers on the platform and riders remains a priority.
Uber South Africa says it is taking the concerns of its drivers seriously and remains committed to resolving their pay dispute.