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Full extent of what's going on with the situation. and it wasn't until we started walking through the property and we came to, you know, there was a large area off the main house that was sort of the isolation ward that just had cages and cages and cages and very, very sick cats. there was a large barn that also had cages and cages of cats. off of that barn were some pens with cats in them. you know, there was a trailer with cats. then come around the other side of the house, there's other pens with cats. >> deputy manager of cruelty investigations, ashley, and senior field responder, rowdy sh...

Mop, wait for it to dry, put it all back and then do the next section. it's very exhausting and very stressful. >> to an outsider, the solution seems easy, clean it up. but with a hoarder, it's just not that simple. >> you don't move stuff. she would be very hurt, first of all, she'd be angry, she'd be hurt at the disrespect to her and her things. she'd be ashamed. it would be kind of like her worst fears coming true right then and there. it would just make the problem worse because it would make her more defensive of everything else and would make her fight harder to keep it. >> dr. morrison ...

Sitting on your chest. >> with the house in such disorder, jessica finds day-to-day life mentally draining and physically exhausting. >> it takes ten times more work and effort to do simple things than it should take, to take a shower, you have to get all your stuff from your bedroom, make sure you have your flip flops on, step over your baby gate, walk to the other end of the house. i don't walk around barefoot. i don't want stuff on my feet. it just flat-out grosses me out. to cook anything, i have to go to my fridge in my room, get everything i needed, get all my utensils and bring it into ...

>> they shut the door and locked it. i'm sure if you opened it up, it would all fall out. >> looked like stuff you'd find digging through the garbage. >> there was a note in there saying this is my stuff. do not take it. it's not garbage. it's my stuff. >> with the camera still rolling the group moves into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it was a breezeway between the garage and the actual main house. that area had junk, laundry bottles, every bottle and just things like that. >> i've neve...

Up. >> she finds the conditions so intolerable she seeks refuge in an isolated bedroom in the home. >> it's at the far end of the house. i've separated myself off from the house. i put up a heavy duty shower curtain and baby gate to keep the barrier between myself and the rest of the house. i keep everything in my room now, all my personal belongings because if i leave them out they'll get destroyed and destroyed very quickly. either stuff will get put on top of it and it will get crushed. her pets might get hold of it or destroy it. things will get dirty. >> the pets also contribute to someth...