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NTT Ltd., has released its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all industry benchmark. However, retailers have the ambition to improve their CX strategies and recognise that organisational change is essential to make improvements. …Read More » ....
PCR – Page 30 – Tech and IT retail, distribution and vendor news pcr-online.biz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pcr-online.biz Daily Mail and Mail on Sunday newspapers.