USPS package delays over holidays made worse by staffing problems, capacity challenges
CHICAGO (WLS) -- The unprecedented volume of holiday mail sent by USPS this year isn't the only reason for persistent postal delays. Chronic understaffing and capacity challenges are the foundation. Leon Paramore waited for nearly three weeks for a package sent by two-day Priority Mail. After endlessly tracking, several phone calls and even filing a claim, the package arrived Monday. "Yesterday. That's correct. And it was sent out on the 10th. That's totally unacceptable," he said. Paramore is no stranger to mail delivery issues, nor is he unsympathetic. A former postal manager himself, he un...
Source: abc7chicago.com