As South Africa talks about the Fourth Industrial Revolution, the use of artificial intelligence (AI) is going to become more and more prevalent. While AI can be a powerful tool in moderating online social interactions, there is a plethora of concerns regarding issues of accountability, transparency and privacy in AI content moderation. As Dr Mari-Sanna Paukkeri, CEO and co-founder of the Finnish tech firm, Utopia Analytics, and Avani Singh, a South African data-rights activist and lawyer, pointed out in conversation with the Institute for Security Studies’ senior research adviser, Karen ...