Leading Hotel Brand Increases Self-Service Containment by 60 Percent Across More Than 10 Million Customer Interactions Annually with Verint Bots
05.06.2024 - Verint (NASDAQ: VRNT), The CX Automation Company, today announced that a major multinational hotel brand is using the advanced conversational AI capabilities of the Verint Open Platform. The hotel is deploying Verint Intelligent Virtual Assistant ...