Major retailers' online chat functions give dodgy faulty goods advice
We contacted seven popular retailers and were given inconsistent - and often incorrect - advice on consumer rights for faulty products
Source: which.co.uk
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Study reveals online chat services of UK retailers offer inaccurate consumer rights advice
A recent study by Which? shows the online chat services of major UK retailers give inconsistent and incorrect advice on consumer rights.
Source: ibtimes.co.uk