All a Gig-Economy Pioneer Had to Do Was "Politely Disagree" It Was Violating Federal Law and the Labor Department Walked Away — ProPublica
ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Ten years ago, the Department of Labor wrapped up a lengthy investigation of Arise Virtual Solutions, a company that recruited customer service agents to work from home fielding calls for big brand names like Disney and AAA. The so-called gig economy was in its infancy, with Uber launching and TaskRabbit starting to go national. The question for the Obama administration’s Labor Department: Did Arise employ those customer service agents? Arise trained t...
Source: propublica.org
