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Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need today to support agents working from home, in the field or in a hybrid model - all in one system The Estée Lauder Companies, Smile Direct Club and Sonos embraced Service Cloud 360 to meet new customer expectations News provided by Share this article Share this article SAN FRANCISCO, April 21, 2021 /PRNewswire/ -- Salesforce, [NYSE: ...

Service Management Experts at Jolt Consulting Group Report 2020 Revenue Growth of 23% News provided by Share this article SARATOGA SPRINGS, N.Y., Jan. 21, 2021 /PRNewswire/ --  Jolt Consulting Group, a leading provider of transformational business and technology services for service organizations announced that in 2020 the company achieved record results across all key financial and operational categories.  "I'm pleased to announce our 2020 results with records across our company operating metrics including revenues, gross margin and net profit.  It is evident from the number of consultin...