And shiny objects that we can point to just to appease the emotional security needs. >> when you say focusing on the humans, you mean more training? >> training is a major thing. what i've seen in recent years is there's a quick fix to target hardening, one-time shot in the arm grants, throw money from state or federal money at equipment and hardware and say we've made the schools safer. in reality, what is harder to get is time on the agenda to train not only teachers but support staff members, school secretaries, bus drivers, custodians, people who are out working, to see a stranger on campu...